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PAYMENT METHODS

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SHIPPING

Koru Shipping
Koru $50 Free Freight

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How much will it cost to ship my order and how long will it take to arrive?

Orders received before 3 PM Eastern U.S. Time MO-FRI are shipped the same day. Days quoted are business days only

U.S. shipping

Only one shipping charge per order regardless of number of items purchased

$ 3.95 First Class Mail for purchases of less than $50.00 4-7 days

$ 6.95 Priority Mail 2-4 days

$29.80 Express Mail 1-2 days

FREE U.S. SHIPPING with Purchases over $50 and First Class Mail

UPS

Several options available on checkout.

Shipping security option


We offer signature confirmation and insurance as a package (select this service after entering your personal information). There is a small charge for USPS and the service is free with UPS shipping. Please note that the Postal Service requires someone to be present to sign for the package. Otherwise, the package must be picked up at the Post Office during normal business hours within five days. Unclaimed packages are returned to us. The Postal Service does not allow signature waivers.

International Shipping

Please note that although First Class shipping is the most inexpensive method, it does not offer tracking information. Priority Mail has limited tracking information. Express Mail is our only overseas shipping method that offers full tracking information. In all cases we recommend purchasing shipping insurance.
Product price estimates in CAD, EUR or GBP are offered only as a convenience to clients. Actual credit card charges in non-U.S. currencies may be higher because of exchange rates and fees. Clients assume responsibility for taxes due on delivery, if any.

We offer weight-based shipment to:


Americas: Canada, Mexico, Brazil

Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Lithuania, Luxemburg, Malta, Monaco, Montenegro, The Netherlands, Norway, Poland, Portugal, Russia, San Marino, Spain, Sweden, Switzerland, Ukraine, United Kingdom

Asia: Japan, Malaysia, Singapore, South Korea, Taiwan
Please contact us for delivery to countries not listed. Please note that times provided are only an estimate, and we are not responsible for delays. Delays during peak holiday seasons are common for countries such as Canada, Italy and others. If a delivery is time-sensitive, please consult with us prior to placing your order and we will try to figure out a cost-effective method to deliver your package on time.

Shipping Addresses

Customers are responsible for providing correct shipping addresses. We cannot assume responsibility for parcels lost due to incorrect addresses.

Return Policy

If we shipped the wrong item, please write to us to obtain a Merchandise Return Authorization (MRA). For beauty and health items if there is a problem with our products, we will accept returns within 30 days of shipping. Honeys, beign food items, cannot be returned for health reasons.

Shipments damaged or lost

Shipments damaged or lost must be reported within 30 days of the order date. If the insurance option was selected (see below) this period is extended to 90 days.

Insurance

We offer insurance at deeply discounted rates if available with the shipping option selected.

Order Modification or Cancelation

We reserve the right to modify or cancel orders on the basis of suspicion of fraud or because of processing software errors.